Responsible Gaming

Gaming Should Be Entertainment

At Chinaman Creek House, we believe that online gaming at Rocket Casino should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

We are committed to promoting safe and responsible gaming practices for all our players in Australia.

Age Verification

Rocket Casino is strictly for players aged 18 years and over in Australia. By accessing our site, you confirm that you meet the legal age requirements in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not gamble. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Regularly gambling more money or time than intended
• Chasing losses by gambling more to recover money lost
• Hiding or lying about gambling activities
• Neglecting family, work, or other responsibilities due to gambling
• Using gambling to escape stress, anxiety, or depression
• Borrowing money to gamble
• Feeling anxious or irritable when unable to gamble
• Experiencing relationship or financial problems caused by gambling
• Failed attempts to cut down or stop gambling

If you experience any of these warning signs, please reach out for support immediately.

Self-Help Tools & Player Controls

Rocket Casino provides several tools to help you manage your gaming responsibly:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you can lose within a set timeframe
• Reality Checks: Receive reminders during gaming sessions about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Closure: Request permanent closure of your account

We encourage all players to utilise these tools. Contact our customer support team to activate any of these features.

Support & Help Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations offering free, confidential support:

Australia

• Gambling Help Online – Free counselling and support for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential)

International Resources

• GamCare (UK) – Support, advice, and treatment for problem gambling
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
• Responsible Gambling Council (Canada) – Information and resources for problem gambling
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Helpline and resources
  www.ncpgambling.org

If You Need Help

Problem gambling affects individuals and families. If you are concerned about your gambling or someone else's, please reach out for help. There is no shame in seeking support—trained counsellors are ready to assist you confidentially and free of charge.

Contact Gambling Help Online on 1800 858 858 today.

Remember: You are not alone, and help is always available.